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From May 1, 2025
Vehicle pickup:
From Venice Airport, you can book the shuttle service to reach the temporary office by calling +39 338 87 57 954.
Vehicle return:
The return of rented vehicles must take place at Speedy Service, located at Via Orlanda 45, Venice. Click here to view the route directly on Google Maps.
If you are having any issues with your hire car, you can call our 24/7 roadside assistance, at the toll-free numbers: 800 71 39 98 from Italy, or 02 582 45 794 from abroad. Our multilingual customer service team would be glad to provide you all the needed support and assistance. For more information, check our Roadside Assistance
Skip the line allows to sidestep the standard queue and join a preferential line. This option is available while booking online or directly inside the rental stations of: Milan Linate, Milan Malpensa, Milan Central Station, Olbia, Cagliari, Naples and Catania Airport. The client may easily switch to the dedicated fast track by taking the number designed for this service, and pay for it only once he reaches the desk. The rate charged for this service is 6,99€ during the Low season and 14,99€ in the High season.
In case you left any personal effect on the vehicle, you can contact the pertinent location at the phone numbers specified above. However, B-Rent shall not be responsible for any abandoned or lost object.
Even if you will be allowed to pay with any kind of card during the online booking procedure, at the pick-up time you must provide a credit card for the security deposit, unless you have selected a vehicle from the J, J Top or J Suv category. In this case you will need two credit cards, one of which must compulsorily be Gold or Platinum. We accept: MasterCard Visa American Express We do not accept prepaid, rechargeable or debit cards, as well as any card issued by non-banking financial institutions (e.g. Visa Electron, Pagobancomat, Maestro, Revolving, Viabuy, Comdirect and Supercard Plus). The holder of the credit card and the one of the Rental Agreement must be identified as the same person.
A valid driving licence (if you live in a Country where Roman script is not the standard writing system, you will need an international driving licence, or a certified translation released by your Country’s embassy)
Identity Card or passport
Venice is renowned for its artistic heritage, breathtaking architecture, and complex network of canals. Venice and its lagoon were declared a UNESCO World Heritage site in 1987 (UNESCO Card 394), representing a testament to human ingenuity, unique urban planning, and the delicate relationship between the city and its aquatic environment.
The Venetian defensive works dating back to the 16th and 17th centuries represent an extraordinary heritage recognized by UNESCO, offering tangible evidence of Venice's architectural mastery and ingenuity, a city truly unique in its kind. Visit our dedicated page to discover this Venetian architectural gem.
From Venice Airport, you can book the shuttle service to reach the temporary office by calling +39 338 87 57 954, or you can pick up the vehicle at Speedy Service, located at Via Orlanda 45, Venice.
The return of rented vehicles must take place at Speedy Service, located at Via Orlanda 45, Venice.
Speedy Service closes at 8:40 PM. After this time, it is no longer possible to return the rented vehicle.
Customers must return the rented vehicles in excellent condition of cleanliness. If the vehicle is not clean upon return, the customer will have to pay a cleaning fee of €15.
At the time of vehicle pickup, it is possible to purchase the PREPAID CAR WASHING service for €15.00.
If the rented vehicle is returned in excellent condition of cleanliness, there will be no charges at pick-up or drop-off.
